Support Board
Date/Time: Wed, 05 Feb 2025 14:51:42 +0000
Upgrade to Version 2060 - Market Depth Not Recording
View Count: 1098
| [2020-03-11 15:18:46] |
| User104854 - Posts: 457 |
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I just upgraded to 2060. I made sure in the symbol settings that 'record market depth' was set to yes. I'm replaying this morning's session and the depth is not showing up. Are there additional settings that I need to change? Please advise.
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| [2020-03-11 16:37:44] |
| User104854 - Posts: 457 |
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It's not recording the market depth. It seems like every time I upgrade to a new version I run into this issue. Everything worked just fine on the previous version. I notice in v 2060 in the symbol settings there is a setting for 'number of depth levels to subscribe'. It is set to 0. Do I need to adjust this to 10 or however many levels I want? When I go back to the previous version the recording of the depth works fine. ------------------------------------------------- This is an edit but it does appear that the market depth has recorded this morning. It's just not showing up when I replay the chart in the 2060 version. What do I need to do? Date Time Of Last Edit: 2020-03-11 19:54:47
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| [2020-03-11 21:42:34] |
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Make sure that on the Global Settings >> Symbol Settings window that you enabled the option in the upper left for Use Custom Symbol Settings Values. It is set to 0. Do I need to adjust this to 10 or however many levels I want? No you do not need to do this.And refer to the following for the rest of the things to check on: Market Depth Historical Graph: Market Depth Historical Graph Not Displaying Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-11 21:42:51
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| [2020-03-11 23:09:32] |
| User104854 - Posts: 457 |
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It looks like I need to add the market depth historical graph to my chart. I'm not interested in using this study. I just want the depth to show up on the DOM when I replay a chart. Can I have the market depth historical graph study hidden? When I go back to version 1978 and use the replay feature, all of the values in the DOM show up so the data from this morning is recorded. When I upgrade to version 2060 the values do not show up on replay. What does this have to do with the market depth historical graph study? Date Time Of Last Edit: 2020-03-11 23:19:25
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| [2020-03-12 15:14:33] |
| User104854 - Posts: 457 |
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Did you understand my last question? The depth is indeed recording so that issue is resolved. It is not however, showing up on the DOM when I go to replay a chart in the newer version (2060). It does show up in an older version. Does the market depth historical graph study really solve this problem? .....because I've added it to my chart and the depth on the DOM is still not displaying. What do I need to do? |
| [2020-03-12 21:27:14] |
| User104854 - Posts: 457 |
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I just went to version 2032. It's working fine on this version, without the market depth historical graph study. I can live with this for now.
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| [2020-03-12 21:56:35] |
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The purpose of using the Market Depth Historical Graph is to see that you do have market depth data recorded for the time period where you want to see market depth on the chart whether you are running a replay or not. There have been no changes which should cause a problem like you are describing and we do not observe a problem and no other user is reporting a problem. Refer to this section here: Global Trade Settings Windows: Troubleshooting Market Depth Data Not Displaying in Chart/Trade DOM Columns Many of those items are going to be relevant to see what the issue is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-12 21:56:44
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