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Date/Time: Wed, 05 Feb 2025 12:41:14 +0000



CHART NOT UPDATING

View Count: 521

[2020-03-10 18:33:18]
User55314 - Posts: 7
http://www.sierrachart.com/image.php?Image=1583864925515.png

Hi, my chart is not updating only for aapl symbol. Others are fine.
[2020-03-10 18:41:47]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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