Support Board
Date/Time: Wed, 05 Feb 2025 17:07:25 +0000
bitmex trading drirect [trading], Unknown Server Error
View Count: 766
| [2020-03-09 16:43:27] |
| zzwf - Posts: 17 |
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Two hours ago. Suddenly unable to update bitmex data..
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 微信图片_20200310004118.png / V - Attached On 2020-03-09 16:42:33 UTC - Size: 37.69 KB - 231 views |
| [2020-03-09 16:50:39] |
| zzwf - Posts: 17 |
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when reconnect .. will get this info
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| [2020-03-09 17:01:15] |
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Looks like you are using a proxy server in Sierra Chart which is not functioning in an unexpected way. Could you try a different proxy. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-09 17:34:57] |
| zzwf - Posts: 17 |
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i change other proxy ip test lamx live trading-DTC [trading] .. it's work.. but bitmex still download failed...before time work perfect
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| [2020-03-09 17:38:15] |
| zzwf - Posts: 17 |
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blue bar show is good..but time stop to 22:00
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| [2020-03-09 17:41:35] |
| zzwf - Posts: 17 |
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my time now : 1:41
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| [2020-03-09 17:45:02] |
| zzwf - Posts: 17 |
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i can make limit order .. but can not get update chart
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| [2020-03-09 17:55:11] |
| zzwf - Posts: 17 |
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i change to other pc.. still get same error
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| [2020-03-09 18:04:52] |
| zzwf - Posts: 17 |
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Triggering next historical data download in queue. | 2020-03-10 02:01:18.918 HD Request # 26 | Downloading Intraday chart data for XBTUSD-BMEX to the file XBTUSD-BMEX.scid. Service: bitmex.exchange.trading | 2020-03-10 02:01:18.918 HD Request # 26 | Download start date-time: 2020-03-09 22:06:32.000 | 2020-03-10 02:01:18.918 HD Request # 26 | Using server: ds3.sierracharts.com port 10149 | 2020-03-10 02:01:18.918 Socket (3) | Creating socket. | 2020-03-10 02:01:18.918 Socket (3) | Connecting to IP: 127.0.0.1. | 2020-03-10 02:01:18.918 Socket (3) | Socks5 sending version and method | 2020-03-10 02:01:18.919 Socket (3) | Socks5 sending connection instructions | 2020-03-10 02:01:18.920 Socket (3) | Socks5 connected | 2020-03-10 02:01:18.920 Socket (2) | Socket gracefully closed by remote side. | 2020-03-10 02:01:19.357 Socket (2) | Closed. | 2020-03-10 02:01:19.357 HD Request # 26 | Setting DTC encoding to Binary VLS | 2020-03-10 02:01:19.833 HD Request # 26 | Sending historical data logon request message. | 2020-03-10 02:01:19.833 Socket (3) | CloseSocket call. | 2020-03-10 02:01:20.099 HD Request # 26 | Error downloading historical Intraday data for XBTUSD-BMEX. Historical data logon error: Data files folder not set for service code: bitmex.exchange.trading | Username: hnkama | 2020-03-10 02:01:20.100 Historical data download thread signaled to stop. | 2020-03-10 02:01:20.100 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-03-10 02:01:20.100 HD Request # 26 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for XBTUSD-BMEX | 2020-03-10 02:01:20.100 HD Request # 26 | Completion time: 2s | 2020-03-10 02:01:20.101 HD Request # 26 | Intraday data download complete for XBTUSD-BMEX. Unique request ID: 26 | 2020-03-10 02:01:20.101 Removing historical data download ID 26. | 2020-03-10 02:01:20.101 Real-time Intraday chart data file updates started for XBTUSD-BMEX | 2020-03-10 02:01:20.101 Opened cached Intraday file: C:\SierraChart_bitmex\Data\XBTUSD-BMEX.scid | 2020-03-10 02:01:20.102 Intraday chart data file opened for XBTUSD-BMEX | 2020-03-10 02:01:20.102 HD Request # 26 | Enabling Intraday chart updating for symbol. | 2020-03-10 02:01:20.102 Triggering next historical data download in queue. | 2020-03-10 02:01:20.903 Socket (2) | Socket gracefully closed by remote side. | 2020-03-10 02:01:21.012 Socket (2) | Closed. | 2020-03-10 02:01:21.013 |
| [2020-03-10 02:05:59] |
| zzwf - Posts: 17 |
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when i change Data/Trade Service Settings to SC Data-ALL Services[data] ..XBTUSD update Chart is work..only BitMEX Trading Direct [trading] can not update Chart
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| [2020-03-10 03:16:50] |
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What you say in post 10 makes sense probably because the BitMex server is getting blocked.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-19 15:12:39] |
| zzwf - Posts: 17 |
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last time you fix problem..but now .. same error again
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| [2020-03-19 17:08:35] |
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Are you using a proxy server?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-19 17:16:23] |
| zzwf - Posts: 17 |
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I cannot connect directly to bitmex. I have to use a proxy. but. SC Data-All Services [data] works fine with a proxy. Bitmex also works well. But suddenly I can't get bitmex chart updates
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| [2020-03-19 17:17:32] |
| zzwf - Posts: 17 |
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maybe BitMex server is getting blocked again
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| [2020-03-19 19:27:18] |
| zzwf - Posts: 17 |
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SC Data-All Services [data] cant chart updates now
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| [2020-03-19 19:39:26] |
| zzwf - Posts: 17 |
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SC Data-All Services [data] work now
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| [2020-03-19 19:41:22] |
| zzwf - Posts: 17 |
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bitmex trading drirect [trading] work now
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