Support Board
Date/Time: Wed, 05 Feb 2025 11:53:07 +0000
TT Order price outside of Limits - error
View Count: 627
[2020-03-09 02:16:01] |
User316362 - Posts: 210 |
My friend is getting order routing/Trade log errors. Looks like orders are off by two decimal points. It does not happen on the "trading DOM" but does happens on the "Chart DOM" when orders are placed. And it seems like shorts are OK but Long entries error. And the long errors occurred below the current price but not above the current price. SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Order price is outside the limits 'Bid of 281300.00 violates Low Limit of 281900.00' | ExchID: 6812607463807 | SenderSubID: XXXXXXX. Text: Parent order. Tag: big range.twconfig. Internal Order ID: 210329. Service Order ID: 568528. Symbol: MESH20_FUT_CME. Account: XXXXX | 2020-03-08 21:58:41.951 SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Order price is outside the limits 'Bid of 280825.00 violates Low Limit of 281900.00' | ExchID: 6812607466393 | SenderSubID: XXXXXXX. Text: Parent order. Tag: big range.twconfig. Internal Order ID: 210332. Service Order ID: 568533. Symbol: MESH20_FUT_CME. Account: XXXXX | 2020-03-08 21:59:14.455 Also happening on my account SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Order price is outside the limits 'Bid of 281325.00 violates Low Limit of 281900.00' | ExchID: 6812607594666 | SenderSubID: XXXXXXX. Text: Parent order. Tag: 1C13T.twconfig. Internal Order ID: 34453. Service Order ID: 568708. Symbol: MESH20_FUT_CME. Account: XXXXX| 2020-03-08 22:53:24.831 Could this be because there appears to be a trading halt (brakes on at 2819)? Above errors were from long orders below 2819, which I believe is the halted price level for overnight trading. Date Time Of Last Edit: 2020-03-09 03:40:50
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[2020-03-09 04:07:08] |
Sierra Chart Engineering - Posts: 104368 |
These are all exchange level rejects and there is not anything wrong with price formats.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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