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Date/Time: Mon, 25 Nov 2024 05:17:10 +0000



AMP/TTNet Package 3 missing feature

View Count: 1368

[2014-01-08 20:31:49]
User025822 - Posts: 35
Hi,

I am using Sierrachart through AMP. As advertised the platform should be configured to use Package 3 features but in reality is missing the SC Real-Time and Historical Forex and CFD Data Service.

When I try to select and connect to the SC Forex Data (FXCM) it gives me a log message of:

"Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2014-01-08 15:27:57"

Am I doing something wrong? Is there a way to be able to use this feature from Package 3?

Thank you for your help
[2014-01-08 22:50:43]
User021827 - Posts: 174
I believe it is a special package from TT that does not support that.
I may be wrong, but it is the same for me.

shane
[2014-01-09 09:25:16]
Sierra Chart Engineering - Posts: 104368
Please refer to this page:
https://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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