Support Board
Date/Time: Wed, 05 Feb 2025 10:01:01 +0000
A 1 min, Ladder, and a 8 Range NQ chart are really slow to load upon starting up SC
View Count: 848
| [2020-03-05 01:25:01] |
| User357195 - Posts: 123 |
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SC: Why does it take about 10 minutes to load a Chartbook with a 1 min NQ, a NQ ladder, and a 8 Range NQ chart with a very few studies on it? It used to load within a minute and now it takes almost 10 minutes to load. The charts are only for 7 days prior. Once it loads, it streams fine. Running it on a 100 mbps Cable connection and a dual core processor with 12 GB of Ram. I sent you a copy of the message log. |
| [2020-03-05 08:03:11] |
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Refer to this help topic: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often It sounds like a system issue to us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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