Support Board
Date/Time: Mon, 25 Nov 2024 05:23:43 +0000
Connection keeps dropping
View Count: 1148
| [2014-01-08 10:12:33] |
| User54027 - Posts: 128 |
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Hi Support, I am connected to the internet, all webpages loading normally. I connect to Sierra no problem, but then the programme freezes whilst updating the charts. Then the connection drops? Please help. Thanks |
| [2014-01-08 10:16:49] |
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Not quite sure what is meant by "freeze". If you are referring to the user interface freezing, then refer to help topic 30 here: http://www.sierrachart.com/index.php?l=doc/helpdetails30.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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