Support Board
Date/Time: Wed, 26 Feb 2025 18:04:28 +0000
[Locked] - sierra chart ERROR MESSAGE INITIALIZATION ERROR:
View Count: 1841
| [2014-01-08 01:45:17] |
| DAVID SUDDUTH JR - Posts: 34 |
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I am getting an INITIALIZATION ERROR: Error creating the alert manager object. If you need more help, contact Sierra Chart Support for assistance. I downloaded new version and I got this message. I re downloaded previous version and I still get this message. Once message ERROR comes up the software stops and will not upload. DAVID |
| [2014-01-08 02:15:22] |
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This is unusual. Please try restarting your computer.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-08 02:25:07] |
| DAVID SUDDUTH JR - Posts: 34 |
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SIERRA- Yes very weird but restarting computer did not work. Please call me so we can do remote access so you can see for your self. thanks |
| [2014-01-08 02:45:16] |
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We see what potentially can cause this. Go to the folder that Sierra Chart is installed to on your system and rename this file: SCAlerts.json To this name: SCAlerts.json.noread After this attach this file: SCAlerts.json.noread to this thread. You can set it to be private. So only we see it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-08 02:52:41] |
| DAVID SUDDUTH JR - Posts: 34 |
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I tried it but it did not work....... easier to call me and do remote..... i will pay
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Attachment Deleted. Attachment Deleted.  SCAlerts.json.noread - Attached On 2014-01-08 02:51:44 UTC - Size: 389 B - 609 views |
| [2014-01-08 02:57:01] |
| DAVID SUDDUTH JR - Posts: 34 |
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After re naming folder, I tried to log in and it now works! What caused this?
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| [2014-01-08 02:58:37] |
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Renaming what folder?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-08 03:03:05] |
| DAVID SUDDUTH JR - Posts: 34 |
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I did what you said......... Go to the folder that Sierra Chart is installed to on your system and rename this file: SCAlerts.json To this name: SCAlerts.json.noread after doing this, software booted up. |
| [2021-05-24 08:49:28] |
| pMathisen - Posts: 9 |
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I have the same problem. But I dont even got the SCAlerts.json in my sierra chart folder.
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| [2021-05-24 09:00:13] |
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This thread is very old. We are locking it. Start a new thread and tell us precisely what the problem is.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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