Support Board
Date/Time: Wed, 05 Feb 2025 07:01:49 +0000
opening chartbook
View Count: 677
| [2020-02-27 18:48:47] |
| User317484 - Posts: 15 |
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i am having trouble opening/loading up a chartbook on my computer for some reason one chartbook opens automatically and then when i try to open the second chartbook manually it simply wont load i have never had this problem i have been using the same setup for over a year and did not have this problem everything else on my computer is fine the two chartbooks that load including one other instance works fine unfortunately for me the chartbook i am trying to open is the main one i use do you have any suggestions as to why it might not be opening or what i can do ? can i salvage any of the charts in that chartbook ? somehow ? Thank you Steven Leon |
| [2020-02-27 19:38:58] |
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Check the Message Log for any errors related to this at the time you open the Chartbook: Message Log If there are any error messages when you open the Chartbook provide that message log here. Instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-27 19:44:16
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