Support Board
Date/Time: Mon, 25 Nov 2024 05:47:42 +0000
BTCUSD Data Feed Jammed up Time Syncronization Issue?
View Count: 1303
| [2014-01-07 19:44:15] |
| slipperfoot - Posts: 11 |
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My btcusd feed is stuck at 5:13 in the morning, i realized my time wasnt synchronized. Could this be the reason as to why my chart will no longer output new market data? How do i fix this i have searched for hours upon hours, drove my self mad a little bit, and now im asking the support board. Any help is really appreciated.
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| [2014-01-07 21:36:00] |
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We have lost the connection to MTGox . So if you are looking at MTGox symbols , this is why they are not updating. Sierra Chart supports several exchanges. They are listed here: https://www.sierrachart.com/index.php?l=doc/Bitcoin.php#SetupInstructions We are setting up an alternate connection now for MTGox. This should be ready in about 20 minutes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-07 21:51:22] |
| slipperfoot - Posts: 11 |
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The other exchanges dont seem to be working on my chart as well.
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| [2014-01-07 22:01:27] |
| slipperfoot - Posts: 11 |
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All fixed, Wow! Incredible thanks. You guys are are swift. Nice!
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| [2014-01-07 22:03:00] |
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If you have problems with other exchanges, let us know the particular symbols so we can have a look.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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