Support Board
Date/Time: Wed, 05 Feb 2025 07:01:06 +0000
DOM Graph not showing level 2 or level 2 volume bars
View Count: 1216
| [2020-02-24 19:32:12] |
| Unicorn_Catcher - Posts: 22 |
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Hello. I am trying to get the volume bars to show up for level 2 on the DOM graph for equities. They show up when I use the SC Feed for Fx, etc., but I cannot get them to show up for equities. I am using Interactive Brokers data feed (I know it is sub-optimal), but it seems to be working without errors in the log and stating that market depth has been downloaded. Bid and Ask Depth bars, Cumulative delta, ask bid volume difference all are working. Some settings pics attached. I have tried to set all references to market depth in settings menus to 30 just for consistency. Is there a setting I am missing somewhere? Thank you. |
 Chart DOM Columns Settings.JPG / V - Attached On 2020-02-24 19:23:30 UTC - Size: 49.45 KB - 366 views Data Service Settings.JPG / V - Attached On 2020-02-24 19:23:40 UTC - Size: 91.17 KB - 332 views Chart DOM Settings.JPG / V - Attached On 2020-02-24 19:23:50 UTC - Size: 83.09 KB - 284 views |
| [2020-02-24 19:37:15] |
| Unicorn_Catcher - Posts: 22 |
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Screen shot of what does appear, just level 1, percentages only reflect current bid and ask. Thanks |
| DOM Graph not showing volume bars for level 2.JPG / V - Attached On 2020-02-24 19:35:50 UTC - Size: 17.3 KB - 344 views |
| [2020-02-25 09:31:06] |
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Refer to this section about this: Interactive Brokers Trading Service: Accessing Level 2 / Market Depth Data for Stocks Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-25 09:31:18
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| [2020-02-25 19:47:42] |
| Unicorn_Catcher - Posts: 22 |
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Thank you for the reference. I have been through that and have previously worked with IBKR support about the naming contract requirements and have successfully downloaded the market depth data for 2 different stocks (Log pic attached) into SC, but cannot get any level 2 info to display on the Chart DOM Graph or in a Market Depth Window. The log is saying that the data is there, but I cannot get SC to display it. Please advise. Thank you |
| Market depth data loaded.JPG / V - Attached On 2020-02-25 19:40:45 UTC - Size: 351.84 KB - 235 views |
| [2020-02-25 23:20:07] |
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Try the symbol ROKU-STK-ISLAND
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-25 23:51:59] |
| Unicorn_Catcher - Posts: 22 |
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ROKU-STK-ISLAND gives the same results.
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| ROKU-STK-ISLAND MArket data download.JPG / V - Attached On 2020-02-25 23:51:23 UTC - Size: 348.77 KB - 285 views |
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