Support Board
Date/Time: Wed, 05 Feb 2025 04:53:42 +0000
Symbol is unkown
View Count: 558
[2020-02-24 18:00:13] |
Dcas_71 - Posts: 1 |
Hello: I am receiving this error message every time I open a new intraday chart. Also, the quote board is in ceros. http://www.sierrachart.com/image.php?Image=1582565832343.png I am looking at the symbols from the drop down list (File, find symbols, open intraday chart) I have CQG as data feed. What should I do? Thank you |
[2020-02-24 19:25:03] |
Sierra Chart Engineering - Posts: 104368 |
We see you are using CQG. You need to contact your broker about this or use the Denali exchange data feed for the real-time data: Denali Exchange Data Feed Let us know if you need help with setting up the data feed. Complete information about the problem is here: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: