Support Board
Date/Time: Wed, 05 Feb 2025 04:07:43 +0000
Service Connection Error - Rithmic
View Count: 911
| [2020-02-22 18:54:31] |
| ajk170799 - Posts: 3 |
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Hello, i can not connect to my rithmic trading account. would appreciate insight into this. i have attached screenshots of the log and the error message thanks, AJ |
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| [2020-02-22 22:23:43] |
| jomanos - Posts: 27 |
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On weekends, Rithmic sometimes “shuts down” and we (as users) are unable to connect to our accounts. When this happens I usually disconnect to disable the alert messages. By Sunday afternoon, Rithmic will usually allow connections again. You should have all data through end of day Friday saved locally. Which SC will use. |
| [2020-02-22 22:38:45] |
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We have discontinued technical support for Rithmic. We recommend using this service: Sierra Chart / Trading Technologies Futures Order Routing Service We can help you get changed to the above service. The servers for the above service are available 24 hours a day 7 days a week. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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