Support Board
Date/Time: Wed, 05 Feb 2025 04:09:18 +0000
Transact data feed delayed
View Count: 564
[2020-02-20 18:38:35] |
User958827 - Posts: 3 |
I noticed that in the simulated platform the data are sometimes delayed in 1 minute chart. In particular, I see the end of the minute but the new bar starts 15/20 seconds later. I have the last version 2054. thanks |
[2020-02-20 18:48:01] |
Sierra Chart Engineering - Posts: 104368 |
This is not within our control. The solution would be the first to switch to a direct Sierra Chart account. Instructions: Direct Sierra Chart Account And then you will want to activate the Denali exchange data feed: Denali Exchange Data Feed This data feed will work when using Transact for trading. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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