Support Board
Date/Time: Wed, 05 Feb 2025 03:57:43 +0000
T&S Tape divergences
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[2020-02-20 15:30:39] |
User609233 - Posts: 2 |
Hi, I'm still in a trial period with Sierra, but I wanted to consult you because comparing the Sierra tapes against the Jigsaw and TOS T&S tapes, I have often found some divergences in the data, like the ones I show in the attached file. Trades that are marked in Sierra as BID in Jigsaw or TOS are marked as ASK or vice versa. In your experience, what could be the reason for this?
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Screenshot at Feb 20 01-42-31.png / V - Attached On 2020-02-20 15:27:29 UTC - Size: 322.78 KB - 298 views Attachment Deleted. |
[2020-02-20 19:19:37] |
Sierra Chart Engineering - Posts: 104368 |
We see you are using Rithmic and we have discontinued technical support for Rithmic. When you are using the Denali exchange data feed you will have proper identification of whether a trade occurs at the bid or ask. That is definite. Denali exchange data feed: Delayed Exchange Data Feed And you should also be using this order routing service: Sierra Chart / Trading Technologies Futures Order Routing Service Once again Sierra Chart no longer provides support for Rithmic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-20 19:20:22
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