Support Board
Date/Time: Mon, 25 Nov 2024 03:45:47 +0000
saving of chart window positions does not always work
View Count: 1213
| [2014-01-06 20:12:12] |
| jesslinn - Posts: 108 |
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When the Sierra Chart window spans multiple screens, the chart windows do not always correctly remember where they were when the chartbook is closed, saved, and opened again. It seems to be a problem with windows in the bottom part of the lower screen, which get reopened in the middle of the two screens. Although I am just guessing, I would say that any window with a y pixel position greater than 1280 is misplaced, but this could be completely wrong. |
| [2014-01-06 20:33:16] |
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This is an operating system bug. It is not something within our control. This is a very well known problem at the operating system or driver level. We cannot help with this. It is not something that affects everyone, it only affects particular video adapters and configurations. We have looked into this extensively before, and it is a bug outside of Sierra Chart. There is no chance this is an issue within Sierra Chart. We cannot do anything about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-06 20:34:32
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