Support Board
Date/Time: Tue, 04 Feb 2025 22:58:32 +0000
Rhitmic error
View Count: 686
[2020-02-10 14:07:30] |
User909661 - Posts: 2 |
IM getting a Rithmic error , I am using Rithmic Topstep Trader do I need the get a new subscription? lease let me know ASAP how to get re connected or if I have to buy a different subscription to get a real time data , I use sierra for chartings and I trade solely for ES AND NQ , kindly let me know what needs to be done. Thank you Marilou adina |
[2020-02-10 17:03:43] |
Sierra Chart Engineering - Posts: 104368 |
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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