Support Board
Date/Time: Mon, 25 Nov 2024 03:25:01 +0000
How to connecto to CQG Trading Data Service
View Count: 2255
| [2014-01-06 04:09:48] |
| User72675 - Posts: 3 |
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I am using Trial Version and I just want to trade on CBOE. But I can't connect to CQG Trading Service, it always show reconnecting on the status. I want to know if Sierra Chart support CBOE or not.If yes, how can i connect to this data server? Thanks a lot. |
| [2014-01-06 04:26:29] |
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Please post a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log The CBOE is supported. When using CQG though, you also need to subscribe to to the Sierra Chart Real-time and Historical Futures market data feed. We will provide further details on this tomorrow. However, this will not prevent you from getting a connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-06 04:26:51
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| [2014-01-06 04:43:27] |
| User72675 - Posts: 3 |
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This is the Message Log: Software version: 1070 | 2014-01-06 11:41:27 Usage end date: 2014-01-20 | 2014-01-06 11:41:27 Enabled for: Sierra Chart Historical Data Service. | 2014-01-06 11:41:27 Received 0 data feed usernames. | 2014-01-06 11:41:27 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-01-06 11:41:27 Active service: CQG Trading | 2014-01-06 11:41:27 Time Zone: +07:00:00 (WIT+07) | 2014-01-06 11:41:27 2014-01-06 11:41:27 Local computer clock time | 2014-01-06 11:41:27 2014-01-06 04:41:27 GMT time | 2014-01-06 11:41:27 2014-01-06 11:41:27 Time zone adjusted time | 2014-01-06 11:41:27 Time difference to server time: 5 seconds. | 2014-01-06 11:41:27 Program path: C:\SierraChart\ | 2014-01-06 11:41:27 Data Files path: C:\SierraChart\Data\ | 2014-01-06 11:41:27 OS Version Number: 6.2 | 2014-01-06 11:41:27 Checking for new symbol settings for cqg | 2014-01-06 11:41:27 CQG Trading: Connecting. | 2014-01-06 11:41:32 Unable to connect to the CQG Orders server. A port number is required as part of the address. Set the port in File >> Data/Trade Service SeCQGings in the format "server address:port". | 2014-01-06 11:41:32 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-01-06 11:41:32 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-01-06 11:41:32 CQG Trading: Disconnected. | 2014-01-06 11:41:32 Thanks for your help |
| [2014-01-06 04:51:44] |
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Who is your broker please?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-06 04:54:21] |
| User72675 - Posts: 3 |
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I use Trial Version and i dont' have a broker. Does the Trial Version support CQG data? Or I have to upgrade to Premium Account to use it |
| [2014-01-06 05:15:27] |
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No, a trial does not support CQG data. Have a look at this page: http://www.sierrachart.com/index.php?l=doc/helpdetails59.php Furthermore, Sierra Chart does not support CQG data. Only trading. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-06 05:42:21
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| [2014-01-07 05:39:09] |
| batman_ - Posts: 190 |
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Hi Sierra charts is supporting CQG API or CQG FIX for live trading account? That said i have to subscribe for sierra charts cme real time data feed of USD35 to get live quotes? "No, a trial does not support CQG data. Have a look at this page: http://www.sierrachart.com/index.php?l=doc/helpdetails59.php Furthermore, Sierra Chart does not support CQG data. Only trading." |
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