Support Board
Date/Time: Tue, 04 Feb 2025 18:49:33 +0000
Does not update data and candles
View Count: 564
| [2020-02-05 14:43:35] |
| User225073 - Posts: 1 |
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Hi, I don't update the data in the charts, only the tick chart works, but the other two charts don't show me the candles. What I can do, Thank you |
| [2020-02-05 18:10:56] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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