Support Board
Date/Time: Tue, 04 Feb 2025 19:58:16 +0000
cannot log into Sierra
View Count: 531
[2020-02-03 23:46:14] |
User799573 - Posts: 1 |
I cannot log onto my Sierra chart... getting error message about something about FIX credentials. I sent AMPFutures a message and they say all is fine on their end. Can you look into this asap and advise |
[2020-02-04 00:18:31] |
Sierra Chart Engineering - Posts: 104368 |
CQG FIX has been discontinued. You just need to update Sierra Chart to the current version following the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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