Support Board
Date/Time: Tue, 04 Feb 2025 20:07:49 +0000
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| [2020-02-03 15:45:07] |
| Ourdoff - Posts: 18 |
|
Reading Internal Order ID file. | 2020-02-03 09:05:53.219 Reading Trade Orders file. | 2020-02-03 09:05:53.445 Reading Trade Positions file. | 2020-02-03 09:05:53.492 Reading Account Balance file. | 2020-02-03 09:05:53.498 UDPListener (1336). Port 22904 | Listening on UDP port 22904. | 2020-02-03 09:05:53.562 Software version: 1997 64-bit | 2020-02-03 09:05:53.597 Usage end date: 2020-12-05 | 2020-02-03 09:05:53.598 Enabled for: Advanced Features 2. | 2020-02-03 09:05:53.598 Enabled for: Sierra Chart Historical Data Service. | 2020-02-03 09:05:53.598 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-02-03 09:05:53.598 Current selected Data/Trading service: CQG FIX Trading | 2020-02-03 09:05:53.598 Custom symbol settings values: disabled | 2020-02-03 09:05:53.598 Chart Update Interval: 500 | 2020-02-03 09:05:53.598 Intraday Data Storage Time Unit: 0 | 2020-02-03 09:05:53.598 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-02-03 09:05:53.598 2020-02-03 09:05:53 Local computer time | 2020-02-03 09:05:53.598 2020-02-03 14:05:53 Local computer time in UTC | 2020-02-03 09:05:53.598 2020-02-03 09:05:53 Local computer time in SC Time Zone | 2020-02-03 09:05:53.598 2020-02-03 14:05:52 Server time in UTC | 2020-02-03 09:05:53.598 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-02-03 09:05:53.598 Program path: C:\SierraChart\ | 2020-02-03 09:05:53.598 Data Files path: C:\SierraChart\Data\ | 2020-02-03 09:05:53.598 OS Version Number: 10.0 | 2020-02-03 09:05:53.598 Locale Setting: C | 2020-02-03 09:05:53.598 DLLs: STRagheeBundle.dll, STRagheeBundle_64.dll, STScalper.dll, STScalper_64.dll, STSqueeze.dll, STSqueeze_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-02-03 09:05:53.602 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2020-02-03 09:05:53.624 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-02-03 09:05:53.646 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-02-03 09:05:53.797 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-02-03 09:05:53.797 Received 5 login tokens. | 2020-02-03 09:05:54.212 Symbol settings MD5 received. Request ID: 1. | 2020-02-03 09:05:54.432 Symbol settings are up-to-date for cqg. | 2020-02-03 09:05:54.432 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2020-02-03 09:05:59.808 CQG FIX socket (1) | Creating socket. Using TLS 1.2. | 2020-02-03 09:05:59.850 CQG FIX socket (1) | Connecting to IP: 208.48.16.214. | 2020-02-03 09:05:59.850 CQG FIX: Connected to FIX server. | 2020-02-03 09:05:59.892 CQG FIX | Sending the Logon message. LocalCompID=AnKidd | 2020-02-03 09:06:00.090 CQG FIX: Received a Logout message. Text = Trader is not enabled to use FIX Connection. Contact your FCM. | 2020-02-03 09:06:00.361 CQG FIX: Sending a Logout message. Text = Received Logout message. | 2020-02-03 09:06:00.362 CQG FIX Trading | Disconnected. | 2020-02-03 09:06:00.370 CQG FIX socket (1) | Shutdown started. Waiting for graceful close. | 2020-02-03 09:06:00.370 CQG FIX socket (1) | Socket gracefully closed by remote side. | 2020-02-03 09:06:00.406 CQG FIX socket (1) | Closed. | 2020-02-03 09:06:00.406 CQG FIX Trading | Disconnected. | 2020-02-03 09:06:00.488 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2020-02-03 09:07:07.735 CQG FIX socket (1) | Creating socket. Using TLS 1.2. | 2020-02-03 09:07:07.736 CQG FIX socket (1) | Connecting to IP: 208.48.16.214. | 2020-02-03 09:07:07.736 CQG FIX: Connected to FIX server. | 2020-02-03 09:07:07.771 CQG FIX | Sending the Logon message. LocalCompID=AnKidd | 2020-02-03 09:07:07.980 CQG FIX: Received a Logout message. Text = Trader is not enabled to use FIX Connection. Contact your FCM. | 2020-02-03 09:07:08.239 CQG FIX: Sending a Logout message. Text = Received Logout message. | 2020-02-03 09:07:08.239 CQG FIX Trading | Disconnected. | 2020-02-03 09:07:08.286 CQG FIX socket (1) | Shutdown started. Waiting for graceful close. | 2020-02-03 09:07:08.286 CQG FIX Trading | Disconnected. | 2020-02-03 09:07:08.311 CQG FIX socket (1) | Socket gracefully closed by remote side. | 2020-02-03 09:07:08.317 CQG FIX socket (1) | Closed. | 2020-02-03 09:07:08.317 Loading DLL C:\SierraChart\Data\STRagheeBundle_64.dll | 2020-02-03 09:15:55.524 F.US.EPH20 2 Min #2 | Reloading chart. | 2020-02-03 09:15:55.812 F.US.EPH20 1 Min 10 Sec #6 | Reloading chart. | 2020-02-03 09:15:55.860 F.US.MESH20 #3 | Reloading chart. | 2020-02-03 09:15:56.657 F.US.MESH20 #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-02-03 09:15:56.690 Custom studies file does not exist: C:\SierraChart\Data\EdgeTradingGroup_64.dll | 2020-02-03 09:15:56.781 F.US.EPH20 Rev. 5t #7 | Reloading chart. | 2020-02-03 09:15:56.879 + Loading market depth data. | 2020-02-03 09:15:56.896 Loaded depth data records for F.US.EPH20 2020-01-30 from 2020-01-30 09:30:00 to 2020-01-30 12:05:47. | 2020-02-03 09:15:59.000 Loading DLL C:\SierraChart\Data\STSqueeze_64.dll | 2020-02-03 09:15:59.267 Loaded depth data records for F.US.EPH20 2020-01-31 from 2020-01-31 08:57:28 to 2020-01-31 11:36:24. | 2020-02-03 09:15:59.537 + Loading market depth data. | 2020-02-03 09:15:59.903 Custom studies file does not exist: C:\SierraChart\Data\VerbalJournal_64.dll | 2020-02-03 09:16:00.174 Loaded depth data records for F.US.EPH20 2020-01-27 from 2020-01-26 22:05:58 to 2020-01-27 11:11:30. | 2020-02-03 09:16:00.489 F.US.EPH20 2.50 Range #8 | Reloading chart. | 2020-02-03 09:16:00.694 F.US.EPH20 5 Min #9 | Reloading chart. | 2020-02-03 09:16:00.818 Loaded depth data records for F.US.EPH20 2020-01-28 from 2020-01-28 09:11:01 to 2020-01-28 10:56:38. | 2020-02-03 09:16:00.842 Loading DLL C:\SierraChart\Data\STSqueeze_64.dll | 2020-02-03 09:16:00.967 F.US.EPH20 1.00 Range #1 | Reloading chart. | 2020-02-03 09:16:01.103 Loaded depth data records for F.US.EPH20 2020-01-29 from 2020-01-29 09:08:48 to 2020-01-29 10:59:36. | 2020-02-03 09:16:01.120 F.US.EPH20 1 Min #10 | Reloading chart. | 2020-02-03 09:16:01.403 F.US.EPH20 2 Min #2 | StartDateTimeForLoadingOrderFills: 2020-01-02 00:00:00 | 2020-02-03 09:16:01.628 Loaded depth data records for F.US.EPH20 2020-01-30 from 2020-01-30 09:02:56 to 2020-01-30 12:05:47. | 2020-02-03 09:16:01.810 Loaded depth data records for F.US.EPH20 2020-01-31 from 2020-01-31 08:57:28 to 2020-01-31 11:36:24. | 2020-02-03 09:16:02.497 F.US.EPH20 Rev. 5t #7 | StartDateTimeForLoadingOrderFills: 2020-01-26 18:00:00 | 2020-02-03 09:16:07.100 F.US.EPH20 1 Min #10 | StartDateTimeForLoadingOrderFills: 2020-01-31 00:00:00 | 2020-02-03 09:16:07.239 Starting DelayedDownloadMonitoringTimer | 2020-02-03 09:16:07.851 Starting HDTimeoutTimer | 2020-02-03 09:16:07.851 Added historical Intraday data request for F.US.EPH20 to the queue. | 2020-02-03 09:16:07.856 Intraday data recording state for symbol F.US.EPH20 is set to download 'Pending'. | 2020-02-03 09:16:07.856 Triggering next historical data download in queue. | 2020-02-03 09:16:07.857 HD Request # 2 | Downloading Intraday chart data for F.US.EPH20 to the file F.US.EPH20.scid. Service: cqg | 2020-02-03 09:16:07.922 HD Request # 2 | Download start date-time: 2020-01-31 11:36:24.000 | 2020-02-03 09:16:07.924 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2020-02-03 09:16:07.924 Socket (1) | Creating socket. | 2020-02-03 09:16:07.978 Socket (1) | Connecting to IP: 192.81.56.146. | 2020-02-03 09:16:07.979 HD Request # 2 | Setting DTC encoding to Binary VLS | 2020-02-03 09:16:08.041 HD Request # 2 | Sending historical data logon request message. | 2020-02-03 09:16:08.041 F.US.EPH20 1 Min 10 Sec #6 | Reloading chart. | 2020-02-03 09:16:08.188 Added historical Intraday data request for F.US.MESH20 to the queue. | 2020-02-03 09:16:08.202 Intraday data recording state for symbol F.US.MESH20 is set to download 'Pending'. | 2020-02-03 09:16:08.202 Triggering next historical data download in queue. | 2020-02-03 09:16:08.202 HD Request # 2 | Requesting Intraday data. Start date-time: 2020-01-31 11:36:24. Record interval: 0. Symbol: F.US.EPH20 | 2020-02-03 09:16:08.559 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-02-03 09:16:08.590 HD Request # 2 | Historical data for F.US.EPH20 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2020-02-03 09:16:08.590 Historical data download thread signaled to stop. | 2020-02-03 09:16:08.591 HD Request # 2 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.EPH20 | 2020-02-03 09:16:08.591 HD Request # 2 | Completion time: 0s | 2020-02-03 09:16:08.591 HD Request # 2 | Intraday data download complete for F.US.EPH20. Unique request ID: 1 | 2020-02-03 09:16:08.591 Removed historical data download ID 1 | 2020-02-03 09:16:08.591 Triggering next historical data download in queue. | 2020-02-03 09:16:08.599 HD Request # 3 | Downloading Intraday chart data for F.US.MESH20 to the file F.US.MESH20.scid. Service: cqg | 2020-02-03 09:16:08.599 HD Request # 3 | Download start date-time: 2020-01-31 11:36:24.000 | 2020-02-03 09:16:08.600 HD Request # 3 | Using server: ds3.sierracharts.com port 10150 | 2020-02-03 09:16:08.600 Socket (2) | Creating socket. | 2020-02-03 09:16:08.600 Socket (2) | Connecting to IP: 65.182.172.42. | 2020-02-03 09:16:08.600 Socket (1) | Socket gracefully closed by remote side. | 2020-02-03 09:16:08.609 Socket (1) | Closed. | 2020-02-03 09:16:08.610 HD Request # 3 | Setting DTC encoding to Binary VLS | 2020-02-03 09:16:08.745 HD Request # 3 | Sending historical data logon request message. | 2020-02-03 09:16:08.745 HD Request # 3 | Requesting Intraday data. Start date-time: 2020-01-31 11:36:24. Record interval: 0. Symbol: F.US.MESH20 | 2020-02-03 09:16:08.816 Socket (2) | Shutdown started. Waiting for graceful close. | 2020-02-03 09:16:08.873 HD Request # 3 | Historical data for F.US.MESH20 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2020-02-03 09:16:08.889 Historical data download thread signaled to stop. | 2020-02-03 09:16:08.889 HD Request # 3 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.MESH20 | 2020-02-03 09:16:08.889 HD Request # 3 | Completion time: 0s | 2020-02-03 09:16:08.889 HD Request # 3 | Intraday data download complete for F.US.MESH20. Unique request ID: 2 | 2020-02-03 09:16:08.889 Removed historical data download ID 2 | 2020-02-03 09:16:08.889 Triggering next historical data download in queue. | 2020-02-03 09:16:08.889 Chart #7 has tagged chart #9 for full recalculation. Chartbook: Current Setup.Cht | 2020-02-03 09:16:08.898 Socket (2) | Socket gracefully closed by remote side. | 2020-02-03 09:16:08.930 Socket (2) | Closed. | 2020-02-03 09:16:08.930 F.US.EPH20 5 Min #9 | Performing a full recalculation because it has been tagged. Chartbook: Current Setup.Cht | 2020-02-03 09:16:09.325 + Loading market depth data. | 2020-02-03 09:16:09.841 Loaded depth data records for F.US.EPH20 2020-01-30 from 2020-01-30 09:30:00 to 2020-01-30 12:05:47. | 2020-02-03 09:16:11.426 F.US.EPH20 1.00 Range #1 | StartDateTimeForLoadingOrderFills: 2020-01-31 00:00:00 | 2020-02-03 09:16:11.622 Loaded depth data records for F.US.EPH20 2020-01-31 from 2020-01-31 08:57:28 to 2020-01-31 11:36:24. | 2020-02-03 09:16:12.100 Chart #7 has tagged chart #9 for full recalculation. Chartbook: Current Setup.Cht | 2020-02-03 09:16:13.033 F.US.EPH20 5 Min #9 | Performing a full recalculation because it has been tagged. Chartbook: Current Setup.Cht | 2020-02-03 09:16:14.695 |
| [2020-02-03 20:59:08] |
| Sierra_Chart Engineering - Posts: 18249 |
|
You need to update Sierra Chart to the current version: Software Download: Fast Update CQG FIX has been discontinued. You need to contact your broker and make sure your CQG account is enabled for the CQG Web API for Sierra Chart. We recommend also using this service instead of CQG: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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