Support Board
Date/Time: Tue, 04 Feb 2025 18:41:16 +0000
Saved Chartbooks - No Symbol when opening again
View Count: 580
| [2020-01-30 22:46:00] |
| User623552 - Posts: 69 |
|
Hi, I have noticed in the past few months, that when I save a chartbook and reopen it later, the symbol information is missing. So for example if I save a chartbook based on the ES contract, when I open the chartbook later it is completely blank. So I have to go into settings and search and setup for ES again. This is now are regular occurrence, and happens on three different PC's I've never had a problem like this in many years of use of Sierra Chart So I presume it is some sort of bug in a recent update Are you aware of this? Is there a fix? |
| [2020-01-31 22:19:49] |
| Sierra_Chart Engineering - Posts: 18246 |
|
No we are not aware of this. But we want you to update to the current version: Software Download: Fast Update Perhaps it has something to do with the automatic translation of symbols that some recent versions have. But this was removed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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