Support Board
Date/Time: Mon, 25 Nov 2024 05:38:59 +0000
Historical Data with v1070
View Count: 1260
| [2014-01-04 21:03:17] |
| User94740 - Posts: 333 |
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Dear all, I upgraded from 1063 to 1070. My charts were setup to show as many days as possible, as an intraday chart only, and with continuous contract function. I had created charts for all the major currencies(a6,b6,d6,e6,j6,s6), energies(cl,ng), indices(ym,nq), financials(zn), grains(zw,zs,zc), and forex. With the new version I am no longer able to see any historical data. Can someone help please?
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| [2014-01-04 21:20:29] |
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The problem is not clear enough for us. And it is important that we focus just on a single symbol to keep this simple. Post an image of a chart you have a problem with following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image And describe exactly what the problem is with it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-04 21:46:38] |
| User94740 - Posts: 333 |
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http://www.sierrachart.com/image.php?l=1388871981140.png |
| [2014-01-04 21:54:57] |
| User94740 - Posts: 333 |
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Dear SC, I have tried again and it seems to be working. I will keep you informed. thx for the quick support!
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| [2014-01-05 11:36:31] |
| User94740 - Posts: 333 |
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Hi SC, thank heaven I copied the Data folder before I upgraded, because SC Historical Data fails to pull the data for continuous charts. Maybe this is an ongoing fix? NQ is an example and attached for your review. I had only one file back-up for the latest contract month and this is all that is being shown and nothing else prior to this contract. http://www.sierrachart.com/image.php?l=138892177699.png |
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