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Date/Time: Tue, 04 Feb 2025 16:46:22 +0000



Where should I change my login ID on the platform?

View Count: 960

[2020-01-29 19:03:51]
User327382 - Posts: 1
Where should I change my login ID on the desktop platform?

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Reading Internal Order ID file. | 2020-01-29 19:05:56.819
Reading Trade Orders file. | 2020-01-29 19:05:56.971
Reading Trade Positions file. | 2020-01-29 19:05:56.971
Reading Account Balance file. | 2020-01-29 19:05:56.972
UDPListener (1604). Port 22904 | Listening on UDP port 22904. | 2020-01-29 19:05:57.000
Software version: 1978 32-bit | 2020-01-29 19:05:57.000
Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2020-01-29 19:05:57.000
To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2020-01-29 19:05:57.000 *
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-01-29 19:05:57.000
Current selected Data/Trading service: SC Data - All Services | 2020-01-29 19:05:57.000
Custom symbol settings values: enabled | 2020-01-29 19:05:57.000
Chart Update Interval: 500 | 2020-01-29 19:05:57.000
Intraday Data Storage Time Unit: 1 | 2020-01-29 19:05:57.000
Time Zone: +00:00:00 (UTC+00) | 2020-01-29 19:05:57.000
2020-01-29 20:05:56 Local computer time | 2020-01-29 19:05:57.000
2020-01-29 19:05:57 Local computer time in UTC | 2020-01-29 19:05:57.000
2020-01-29 19:05:57 Local computer time in SC Time Zone | 2020-01-29 19:05:57.000
2020-01-29 19:05:54 Server time in UTC | 2020-01-29 19:05:57.000
Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-01-29 19:05:57.000
Program path: C:\SierraChart\ | 2020-01-29 19:05:57.000
Data Files path: C:\SierraChart\Data\ | 2020-01-29 19:05:57.000
OS Version Number: 10.0 | 2020-01-29 19:05:57.000
Locale Setting: C | 2020-01-29 19:05:57.000
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-01-29 19:05:57.001

Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2020-01-29 19:05:57.001
Received 5 login tokens. | 2020-01-29 19:05:57.145
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Shutdown started. Waiting for graceful close. | 2020-01-29 19:05:57.388
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Socket gracefully closed by remote side. | 2020-01-29 19:05:57.406
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Closed. | 2020-01-29 19:05:57.406
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2020-01-29 19:05:59.013
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2020-01-29 19:05:59.013
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-01-29 19:05:59.436
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-01-29 19:05:59.454
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-01-29 19:05:59.454
Symbol settings MD5 received. Request ID: 1. | 2020-01-29 19:06:00.181
Symbol settings are up-to-date for scdataallservices. | 2020-01-29 19:06:00.181
Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-01-29 19:06:02.196 *
Date Time Of Last Edit: 2020-01-29 19:07:28
[2020-01-29 19:12:20]
Sierra_Chart Engineering - Posts: 18246
We are not sure exactly what you are referring to. But if you are referring to the Sierra Chart Account Name, then refer to:
Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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