Support Board
Date/Time: Tue, 04 Feb 2025 16:57:37 +0000
Data update
View Count: 459
| [2020-01-29 15:40:21] |
| Dennis B. - Posts: 286 |
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I know you have to update your data feed the first on the month. Feb.1 is a Saturday can you update then or must wait till Monday ?
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| [2020-01-29 19:17:02] |
| Sierra_Chart Engineering - Posts: 18246 |
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It is safest to wait about 5 hours into the new month before making changes with Exchanges. Do you want us to cancel the Exchange you currently have active on the feed, now? It still will remain active until the end of the month.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-01-29 19:48:57] |
| Dennis B. - Posts: 286 |
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No please don't cancel anything. So it's ok to update on Sat. by say 6 am or later...on EST
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| [2020-01-29 19:51:50] |
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Yes this will be fine.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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