Support Board
Date/Time: Tue, 04 Feb 2025 16:37:34 +0000
Alert not firing to email if it has a * in it
View Count: 489
| [2020-01-28 14:35:23] |
| Chadly - Posts: 65 |
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Is it normal that alerts don't fire if they have a custom value in for the character such as the " * " asterisk? I have had a few alerts not fire emails, but that's the only commonality. Thanks CHadly |
| [2020-01-28 19:09:53] |
| Sierra_Chart Engineering - Posts: 18246 |
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An asterisk is definitely not allowed as part of an email address, so if you have an asterisk in your email address you will definitely not receive the email associated with the alert, but the alert itself should still work properly. Still, if the above is the case then fix the email address to a proper address and see if everything is working properly from there. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-28 19:10:04
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