Support Board
Date/Time: Mon, 25 Nov 2024 05:37:24 +0000
Email alerts 2nd request
View Count: 1109
[2014-01-03 16:18:11] |
User23815 - Posts: 210 |
I have email alerts set in SC and has been working fine. Now it is not. It is an address that goes to my phone texting. I can use it from my regular email and other sources so it appears to be an SC issue for me. Is there a way for me to test the feature on SC in order to isolate the problem. This has been ongoing for several days. I have done restarts, upgrade to latest, etc. Thanks
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[2014-01-03 17:40:08] |
User23815 - Posts: 210 |
In reading other posts it appears you may have deleted my phone's email address for this feature. If I set SC to send to my regular email address it does come through. Can you reactivate the address that I was using, which is my phone number @vtext.com? Thanks
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[2014-01-04 00:15:29] |
Sierra Chart Engineering - Posts: 104368 |
Are there any messages in Window >> Show/Hide Alerts Manager indicating that the email could not be sent to your @vtext.com address. If not, then the mail is being blocked by @vtext.com.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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