Support Board
Date/Time: Tue, 04 Feb 2025 14:32:51 +0000
data discrepancy / discontinuity in my chart:
View Count: 568
| [2020-01-23 07:18:15] |
| User100847 - Posts: 3 |
|
Following the GAIN Futures data feed disruption which occurred on Tuesday 01/21, I switched my data feed to the Denali CME data service. I have discovered a data discrepancy / discontinuity in my chart: Contract Symbol: ESH20 (CME S&P E-Mini) Enclosed is a screenshot which depicts the aforementioned, (a discontinuity in the time series which is presently omitting price data from 01/20/20 11:30:00 AM through 01/21/20 08:30:00 AM. |
 Sierra glitch 01 21.png / V - Attached On 2020-01-23 07:17:39 UTC - Size: 52.84 KB - 233 views |
| [2020-01-23 16:30:08] |
| |
|
Select Edit >> Delete All Data and Download. This will force all the data to come from the Denali feed and the missing data will also be present. For more information on this command, refer to the following: Edit Menu: Edit >> Delete All Data And Download Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-23 16:30:25
|
To post a message in this thread, you need to log in with your Sierra Chart account: