Support Board
Date/Time: Tue, 04 Feb 2025 12:40:12 +0000
Missing Data
View Count: 561
| [2020-01-20 15:43:55] |
| User473532 - Posts: 7 |
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Thank you I appear to be getting real time data now. I am however missing chart data between the open on Sunday evening (1/19) and about 7:00am EST (1/20) (impacting VWAP, TPO, CD etc studies that I use). I have gone through my data settings and the instruction is the "Sierra Chart Software Instructions (Denali Exchange Data Feed Setup Instructions" link you sent and all appears to be fine but that batch of data between Sunday open to 7:00am EST is not showing on the charts. Please could you advise what to do. Thank you |
| [2020-01-20 17:47:16] |
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Check the settings described here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Incorrect Chart and Session Times Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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