Support Board
Date/Time: Tue, 04 Feb 2025 11:48:19 +0000
Windows Error Code 10053
View Count: 1681
[2020-01-18 00:31:49] |
User724224 - Posts: 4 |
Hi SC, Having the below issue, not sure how to resolve, any assistance would be appreciated. Software version: 2036 64-bit | 2020-01-17 18:22:03.044 Usage end date: 2020-02-25 | 2020-01-17 18:22:03.044 Enabled for: Advanced Features 2. | 2020-01-17 18:22:03.044 Enabled for: Sierra Chart Historical Data Service. | 2020-01-17 18:22:03.044 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-01-17 18:22:03.044 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-01-17 18:22:03.044 Enabled for exchange2: CME | 2020-01-17 18:22:03.044 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-01-17 18:22:03.044 Current selected Data/Trading service: SC Data - All Services | 2020-01-17 18:22:03.044 Custom symbol settings values: enabled | 2020-01-17 18:22:03.044 Chart Update Interval: 500 | 2020-01-17 18:22:03.044 Intraday Data Storage Time Unit: 1 | 2020-01-17 18:22:03.044 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-01-17 18:22:03.044 2020-01-17 18:22:03 Local computer time | 2020-01-17 18:22:03.044 2020-01-18 00:22:03 Local computer time in UTC | 2020-01-17 18:22:03.044 2020-01-17 18:22:03 Local computer time in SC Time Zone | 2020-01-17 18:22:03.044 2020-01-18 00:21:41 Server time in UTC | 2020-01-17 18:22:03.044 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-01-17 18:22:03.044 Program path: C:\SierraChart\ | 2020-01-17 18:22:03.044 Data Files path: C:\SierraChart\Data\ | 2020-01-17 18:22:03.044 OS Version Number: 10.0 | 2020-01-17 18:22:03.044 Locale Setting: C | 2020-01-17 18:22:03.044 Using SC exchange feed2. Symbol: ES?## | 2020-01-17 18:23:12.535 ESH20[M] 1 Min #1 | Reloading chart. | 2020-01-17 18:23:12.536 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-17 18:23:42.465 * HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-01-17 18:23:42.465 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-01-17 18:23:42.465 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-17 18:23:43.154 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (5) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-17 18:23:45.228 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-17 18:23:45.757 * Socket (7) | Socket gracefully closed by remote side. | 2020-01-17 18:23:46.575 Socket (7) | Closed. | 2020-01-17 18:23:46.575 DTC Client socket (8) | Socket gracefully closed by remote side. | 2020-01-17 18:23:47.618 DTC Client socket (8) | Closed. | 2020-01-17 18:23:47.618 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (6) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-17 18:23:49.508 * Socket (10) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-17 18:23:55.581 * Socket (10) | Socket gracefully closed by remote side. | 2020-01-17 18:23:55.581 Socket (10) | Closed. | 2020-01-17 18:23:55.582 |
[2020-01-20 05:36:13] |
Sierra Chart Engineering - Posts: 104368 |
There is some network connectivity issue on your side. This is the relevant message: HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-17 18:23:42.465 *
Refer to: HTTP Communication Errors Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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