Support Board
Date/Time: Tue, 04 Feb 2025 12:38:55 +0000
enable data feed sierra TT
View Count: 723
| [2020-01-16 14:23:52] |
| User894550 - Posts: 20 |
|
I switched with my exchange from CQG data to Sierra chart TT data, they enabled it on their side but my data feed is not working since I have to get it enabled from your side, could you please advise me on how to do that.
|
| [2020-01-16 15:53:49] |
| |
|
Is your trading account with AMP?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-01-16 15:55:06] |
| User894550 - Posts: 20 |
|
yes it is
|
| [2020-01-16 16:08:39] |
| User894550 - Posts: 20 |
|
please advise me on how to proceed further, i have no data my system is down
|
| [2020-01-16 16:13:51] |
| |
|
We are following up on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-01-16 16:18:43] |
| SC Support - Posts: 1925 |
|
Can we give you a call to speak about this?
|
| [2020-01-16 16:21:51] |
| User894550 - Posts: 20 |
|
yes of course this is my number: **
Date Time Of Last Edit: 2020-01-16 16:26:07
|
| [2020-01-16 17:08:43] |
| |
|
We are completing the set up for you now regarding your TT account assignment to your Sierra Chart account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-01-16 17:10:19] |
| User894550 - Posts: 20 |
|
please send me a confirmation once it is fully set up. Many thanks
|
| [2020-01-16 17:24:22] |
| |
|
Yes it is now all done for you. Follow the instructions here to open a chart: File Menu: Find Symbol (File) To make sure the charts have the correct symbols, use this command: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: