Support Board
Date/Time: Mon, 25 Nov 2024 04:47:58 +0000
Continuous Contract not back adjusted on TT data
View Count: 1145
| [2014-01-02 18:06:35] |
| Sawtooth - Posts: 4120 |
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Even after doing a Delete All Data and Download of the TT data, TT data does not back adjust, but SC Historical Intraday Futures Data does back adjust. See attached. Please advise. |
 Back adj.PNG / V - Attached On 2014-01-02 18:06:05 UTC - Size: 46.2 KB - 404 views |
| [2014-01-02 20:57:58] |
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We know what the problem is. We are solving this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-02 21:43:52] |
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This is now fixed. But as we look at your charts, between the two services you are comparing to, the charts have different Session Times. We get the idea of what the problem is, but the different Session Times makes what you are trying to show, inaccurate. We will be releasing 1070. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-02 23:37:42] |
| Sawtooth - Posts: 4120 |
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Thanks for the fix. Actually the Session Times are all 00:00:00-23:59:59 but for some reason, not all of the data loaded on the lower left chart. A Reload and Recalculate solved it, but I didn't notice it until I had posted the pic. |
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