Support Board
Date/Time: Mon, 25 Nov 2024 05:20:25 +0000
ZN#, ZF# historical data missing
View Count: 1504
| [2014-01-02 15:33:46] |
| NRGTrader - Posts: 351 |
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On my "daily" version of SC1068 that I utilize to plot daily, weekly, monthly charts using SierraChart Histroical Database as data feed, there seems to be a data error between Dec 20, 2013 and Dec 31, 2013 for ZN# and ZF# continuous contracts. For ZN#, there is no data for those days; for ZF#, the data exists but there is a large drop in the price level on Dec 31, 2013. Based on my intraday feeds, it appears the data for Dec 31 is correct which implies that the data for earlier in Dec is not correct. For example, price dropped from 120'15 on Dec 30 to 119'10 on Dec 31 on the daily but my intraday feed shows Dec 30 as 119'13 and Dec 31 at 119'08. I don't know if switching to the new version switch using the continuous contract rollover causes this issue or it is a data issue for ZF#. For ZN# however, the data just doesn't exist since I've tried delete/download and I receive the same data (missing 12.20-12.30). Anyone else see this? |
| [2014-01-03 02:51:25] |
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We do not see why the new version is the cause of the particular issues you are having. However, we have developed all new Continuous Futures Contract functionality which is designed to replace these continuous contract symbols. And we are no longer going to be providing support for those particular symbols any longer. They still can be used, but there is no longer any technical help offered for them. To use the new continuous futures contract functionality, refer to the instructions here: http://www.sierrachart.com/index.php?l=doc/doc_ChartSettings.html#ContinuousFuturesContract Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-03 02:52:07
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| [2014-01-03 14:03:39] |
| NRGTrader - Posts: 351 |
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OK, any idea on timing for greater than 4 years of historical data?
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| [2014-01-04 09:31:20] |
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We are working on this, this weekend.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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