Support Board
Date/Time: Tue, 04 Feb 2025 10:52:10 +0000
Multiple sudden crash (shut down) of SC instance
View Count: 517
| [2020-01-13 13:40:44] |
| User645406 - Posts: 11 |
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Hi I was wondering if you would be able to help me to understand what is causing sudden shut downs of SC instance. All the chartbooks would just disappear without any warning or apparent issue. This is the third day that I'm experiencing this. Running version 2028. I've been running the same set of studies for several months with no issues. thank you in advance. m |
| [2020-01-13 14:58:34] |
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Most likely caused by custom studies. Refer to help topic 17: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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