Support Board
Date/Time: Tue, 04 Feb 2025 09:55:14 +0000
Volume data don't update correctly from IB
View Count: 522
| [2020-01-09 16:00:57] |
| User804299 - Posts: 3 |
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Hello, I use Interactive Brokers as data feed. The volume data of stocks do not update correctly in real time. When I do a "download and delete data" the correct data are downloaded except for the last 15 minutes Date Time Of Last Edit: 2020-01-09 19:02:15
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Private File |
| [2020-01-14 18:48:26] |
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To solve this problem update Sierra Chart to the latest prerelease following these instructions: Software Download: Fast Update And then: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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