Support Board
Date/Time: Tue, 04 Feb 2025 08:02:31 +0000
SC Data with Order Routing - lagging quotes at todays open
View Count: 570
| [2020-01-06 14:40:32] |
| T44 - Posts: 363 |
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I noticed a considerable slowdown of depth of market data (I am subscribed to 15 levels) and time&sales data at todays' New York open, instrument CME ES future.
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| [2020-01-06 14:59:13] |
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It really is impossible for this to have been at the server level. We have actually looked at this quite closely. But we will check again. At this present time we do not even see you connected to the data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-01-06 15:28:52] |
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Actually our statement that we do not see you connected to the data feed is not correct. We were looking at the connection on the Denali data servers. You are using the SC Exchange Data Feed instead.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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