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Date/Time: Fri, 28 Feb 2025 21:48:51 +0000



Payment options and total cost for all services

View Count: 3346

[2020-01-02 22:57:24]
Michael Coleman - Posts: 1
Hello- I am updating my trial account to live and connecting to my Interactive Broker account, but use SC data to avoid problems. I have two questions. I want to pay for 6 months of Service Pack 5 and use the SC real time data for CME bundle and Forex trading. I would like to make one payment, but is not clear how much needs to be paid (6 mos SC and 3 months data). Also, are there other options to pay besides credit card or paypal? I would like to send an ACH direct payment. How would I do that? Thanks for your help.
[2020-01-02 23:35:28]
Tom M - Posts: 5
I have been a subscriber with you for about one year and my subscription is up for renewal in a few days. As a TD Ameritrade customer I am concerned they will stop providing data feeds and my subscription will no longer be useful to me. My question is: will I be able to get a refund if I renew and then TD Ameritrade stops providing there data feed?

Thank You
Tom
Date Time Of Last Edit: 2020-01-02 23:50:14
[2020-01-03 04:32:36]
Sierra Chart Engineering - Posts: 104368
Currently, we accept all major credit cards, Bitcoin and PayPal. Through PayPal you may be able to pay directly through your bank account. See if that option is available after creating a PayPal account.

6 months of Service Pack 5: 172.8 USD (28.8 USD/Month).
3 months of Denali Exchange Data Feed: 75 USD (25.00 USD/month)
3 months of US Futures Exchange fees: Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts: 47.25 USD (15.75 USD / month)

Refer to:
Denali Exchange Data Feed

Yes we can do a refund but we recommend just paying month to month. And also be aware of the Sierra Chart Exchange Data Feed for US equities data:
Sierra Chart Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-03 04:33:00

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