Support Board
Date/Time: Tue, 04 Feb 2025 05:53:15 +0000
not conecting to data
View Count: 567
| [2020-01-02 12:47:48] |
| User703757 - Posts: 7 |
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hi, i want to start a funding test with Earn2Trade, the thing is that they sent me the credentials but sierrachart doesn't want to connect the rithmic data, i contacted Earn2Trade support for help but they told me to contact you so you can handle tjis problem better.
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 error rithmic.PNG / V - Attached On 2020-01-02 12:47:12 UTC - Size: 98.33 KB - 233 views error rithmic1.PNG / V - Attached On 2020-01-02 12:47:18 UTC - Size: 132.24 KB - 222 views |
| [2020-01-02 12:50:35] |
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You need to have a direct paid account for this: Direct Sierra Chart Account When you are using Sierra Chart that has been provided through an affiliate, you do not have a direct paid account with us, and you wish to access functionality that is not provided in your limited version, you must have an account with Sierra Chart directly and have a standard installation of Sierra Chart. To accomplish this, follow the instructions below: Direct Sierra Chart Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-02 12:50:47
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