Support Board
Date/Time: Tue, 04 Feb 2025 06:01:20 +0000
Please Refund my Deposit of $50 from my account
View Count: 833
| [2019-12-30 17:59:51] |
| User297050 - Posts: 51 |
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Your documentation said that you provided direct support at $.75 per minute but it had to be prepaid. I then deposited $50 into my account but upon repeated requests to get this direct support you referred me to a 3rd party whom I had to pay direct. So, please refund to my Credit Card the $50 sitting in my account. Thanks.
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| [2019-12-30 21:51:09] |
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Yes we will do the refund.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-30 21:55:41] |
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A refund has been issued.
Sierra Chart Support |
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