Support Board
Date/Time: Mon, 25 Nov 2024 02:53:48 +0000
Cannot see any charts or data
View Count: 1253
| [2013-12-30 18:43:20] |
| spartan forecasts admin - Posts: 21 |
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Re: Sara Preston "I just tried opening my charts up, and the Foresight charts open up but there aren't any charts or data. Has this ever occurred for you or any of the other students?" Sara was able to access charts on Dec 27th. Now on Dec 28th we received the message above. |
| [2013-12-30 19:07:45] |
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and the Foresight charts open up but there aren't any charts or data. This does not make sense. How could the charts open up but then there are no charts? Do they mean they are blank?Open a new chart through File >> Find Symbol and make sure they are using the correct symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-30 20:10:38] |
| spartan forecasts admin - Posts: 21 |
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I think she means that they are blank; no data. |
| [2013-12-30 20:32:22] |
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Have them open a new chart. And if there is a problem we need to see the Message log: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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