Support Board
Date/Time: Wed, 05 Feb 2025 12:45:17 +0000
Cannot run SC on MacOS 10.15.2
View Count: 1452
| [2019-12-24 06:31:55] |
| User19479 - Posts: 25 |
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The lastest version doesn't work, but 18** version works on MacOS 10.15.2. Unhandled exception: page fault on read access to 0x00000020 in 64-bit code (0x0000000140d2de42).
Register dump: rip:0000000140d2de42 rsp:0000000000acfd60 rbp:0000000000acffd0 eflags:00010246 ( R- -- I Z- -P- ) rax:0000000000000000 rbx:0000000000000001 rcx:0000000000000000 rdx:000000014130e448 rsi:000000007bd17cd8 rdi:0000000000000003 r8:0000000141331130 r9:0000000000acfd20 r10:00004c8be9a41954 r11:0000000000000000 r12:0000000000000000 r13:0000000000000000 r14:000000000093e780 r15:0000000000000000 Stack dump: 0x0000000000acfd60: 0000000000000000 0000000000000000 0x0000000000acfd70: 0000000000000005 0000000000000005 0x0000000000acfd80: 000000000093e780 0000000140d15326 0x0000000000acfd90: 0000000000000000 000000007bd17cd8 0x0000000000acfda0: 000000000093e780 0000000000000000 0x0000000000acfdb0: 0000000140d152f8 000000007bc9d933 0x0000000000acfdc0: 0000000000000000 0000000000000000 0x0000000000acfdd0: 0000000000000000 0000000000000000 0x0000000000acfde0: ffffffffffffffff 000000007bcc25d0 0x0000000000acfdf0: 000000007bc4f210 0000000000000000 0x0000000000acfe00: 0000000000acfde0 0000000140d152f8 0x0000000000acfe10: 0000000000acfdc0 0000000000acffd0 Backtrace: =>0 0x0000000140d2de42 EntryPoint+0x10004435a() in sierrachart_64 (0x0000000000acffd0) 1 0x0000000140d15326 EntryPoint+0x10002b83d() in sierrachart_64 (0x0000000000acffd0) 0x0000000140d2de42 EntryPoint+0x10004435a in sierrachart_64: movq 0x0000000000000020(%rax),%rcx Modules: Module Address Debug info Name (42 modules) PE 230000- 24c000 Deferred imm32 PE 250000- 25e000 Deferred msimg32 PE 260000- 366000 Deferred comdlg32 PE 370000- 3c8000 Deferred shlwapi PE 3d0000- 503000 Deferred oleaut32 PE 510000- 524000 Deferred wsock32 PE 530000- 58e000 Deferred oleacc PE 7d0000- 7de000 Deferred api-ms-win-core-synch-l1-2-0 PE 7e0000- 7ed000 Deferred api-ms-win-core-fibers-l1-1-1 PE 7f0000- 7fe000 Deferred api-ms-win-core-localization-l1-2-1 PE 61340000- 6134d000 Deferred api-ms-win-core-localization-obsolete-l1-2-0 PE 62140000- 62173000 Deferred uxtheme PE 62600000- 62642000 Deferred usp10 PE 637c0000- 6387e000 Deferred winmm PE 64940000- 6495e000 Deferred shcore PE 65000000- 65141000 Deferred ole32 PE 65680000- 6568e000 Deferred api-ms-win-core-sysinfo-l1-2-1 PE 65780000- 65791000 Deferred version PE 66600000- 6660d000 Deferred api-ms-win-core-datetime-l1-1-1 PE 66780000- 6678d000 Deferred api-ms-win-core-string-l1-1-0 PE 6a910000- 6a913000 Deferred wow64cpu PE 6a930000- 6a93b000 Deferred advapi32 PE 6a9c0000- 6a9c6000 Deferred ws2_32 PE 6ac10000- 6ac1c000 Deferred gdi32 PE 6ada0000- 6adad000 Deferred winspool PE 6af10000- 6af20000 Deferred msvcrt PE 6afe0000- 6afe5000 Deferred bcrypt PE 6c110000- 6c201000 Deferred user32 PE 6c360000- 6cc3d000 Deferred shell32 PE 6cd50000- 6cd56000 Deferred iphlpapi PE 6cd80000- 6cdc7000 Deferred crypt32 PE 6cf10000- 6cf17000 Deferred winemac PE 6e6c0000- 6e809000 Deferred comctl32 PE 6f400000- 6f480000 Deferred wineps PE 6f480000- 6f507000 Deferred gdiplus PE 6fbc0000- 6fc48000 Deferred rpcrt4 PE 71040000- 710af000 Deferred kernelbase PE 7a810000- 7a818000 Deferred opengl32 PE 7b410000- 7b5db000 Deferred kernel32 PE 7bc10000- 7bc24000 Deferred ntdll ELF 7c400000- 7c408000 Deferred <wine-loader> PE 140000000- 141465000 Export sierrachart_64 Threads: process tid prio (all id:s are in hex) 0000000c services.exe 00000020 0 00000018 0 00000011 0 0000000e 0 0000000d 0 0000000f plugplay.exe 00000015 0 00000014 0 00000010 0 00000016 winedevice.exe 0000001d 0 0000001c 0 0000001b 0 0000001a 0 00000019 0 00000017 0 0000001e winedevice.exe 00000023 0 00000022 0 00000021 0 0000001f 0 0000002e winewrapper.exe 0000002f 0 00000032 explorer.exe 00000038 0 00000037 0 00000036 0 00000033 0 00000034 explorer.exe 0000003d 0 0000003c 0 0000003b 0 00000035 0 00000042 (D) C:\SierraChart\SierraChart_64.exe 0000004b 0 00000048 0 00000047 0 00000046 0 00000045 0 00000044 0 <== 00000043 0 System information: Wine build: wine-4.12.1-8281-g1a6d7fd79c5 Platform: x86_64 Version: Windows 10 Host system: Darwin Host version: 19.2.0 |
| [2020-01-08 09:39:49] |
| User19479 - Posts: 25 |
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any support ?
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| [2020-01-08 18:58:01] |
| seandunaway - Posts: 316 |
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Yeah my friend tried to update to latest and was getting a segfault with wine. We rolled her back to 2007 and that's working for her. |
| [2020-01-08 19:26:06] |
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From our perspective we cannot know what the issue is other than it looks like there's a null pointer exception but this does not occur on Windows.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-08 19:27:17
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| [2020-01-29 00:56:22] |
| Tony - Posts: 549 |
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Wine web site says "Wine won't work on macOS Catalina 10.15" https://wiki.winehq.org/MacOS You might consider installing Linux. |
| [2020-01-29 18:32:06] |
| ganz - Posts: 1048 |
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https://www.codeweavers.com/products/crossover-mac/requirements
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| [2020-03-04 11:22:02] |
| Queeq - Posts: 42 |
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I have the same problem. Wine itself seems to work fine (e.g. winecfg runs OK), but SierraChart_64.exe (build 2060) crashes with the similar backtrace. Unlike OP I use Wine 5.0. I also tried fresh prefix with clean SierraChart installation (had to use zip as standard downloader doesn't run).
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 sc_backtrace.txt - Attached On 2020-03-04 11:21:55 UTC - Size: 26.44 KB - 550 views |
| [2020-03-06 11:06:14] |
| Mack - Posts: 83 |
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@seandunaway You can upgrade to even higher builds. (2021, credit to Zombiekray) @Tony Linux allows you to run the latest version, and 64bit. The app is also more responsive than with macOS. OpenGL also works with Linux. See more here: - SC version 2022 and later crash under wine64 on OSX, while SC version 2021 runs fine - Sierra Chart on macOS with wine -------------------------------------------------------------------------- High Sierra (10.13.6) / Wine 5.0 / SierraChart 64 bit build 2021 |
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