Support Board
Date/Time: Tue, 04 Feb 2025 09:55:55 +0000
OEC market if touched order PLEASE READ
View Count: 1128
[2019-12-20 18:40:59] |
User450179 - Posts: 105 |
Hi and have a great holiday and a MERRY CHRISTMAS and as always appreciate the good pricing and features of your superior product, but I really need my MIT orders back! i pointed out that they were not slide able but i could cancel and replace them which was 1000% better than having to use CLIENT side which is ridiculously slow. can you please just turn on the previous functionality. i mentioned it wasnt working properly but it sure would be great if you could either fix it or just turn it back on where I Can at least place and cancel one. Thank you I wouldnt be asking it was not EXTREMELY IMPORTANT for me. thank you. |
[2019-12-20 22:44:52] |
Sierra Chart Engineering - Posts: 104368 |
Ok we will do this in the next release. It is completed. We will have this out over the weekend. We might have also found the reason for the original problem and it may be resolved but you will need to let us know. Also be aware we are going to add server-side market if touched orders to our Sierra Chart order routing service over the next couple of weeks. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-20 22:46:02
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[2020-01-13 05:18:13] |
User450179 - Posts: 105 |
i am still not getting any functionality with MIT orders and I am on the current version and this is great nes if you have fixed it! thank you Trade order error unsupported ordr type internal order 83181 |
[2020-01-13 05:37:48] |
Sierra Chart Engineering - Posts: 104368 |
For Market if Touched orders for Gain Capital, just update to the latest Prerelease. This was done at least two weeks ago. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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