Support Board
Date/Time: Tue, 04 Feb 2025 03:46:35 +0000
missing data
View Count: 913
[2019-12-18 23:42:54] |
Verticalchaser - Posts: 4 |
sorry if this is dumb question but i am missing data on a chart study and cannot work out what setting to change, study is bid ask depth bars for symbol SPI# ( iqfeed data, ASX24 exchange ), study loads but stops at 10;59;59 on chart each day.......see attached and then restarts at 15;59;59 each day, not sure , global setting or something http://www.sierrachart.com/image.php?Image=1576635203634.png |
[2019-12-19 00:35:42] |
Sierra_Chart Engineering - Posts: 18237 |
Was SierraChart connected to the data feed during that time range?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-12-19 22:38:18] |
Verticalchaser - Posts: 4 |
yes it was, happens each day come 11am my time stops working and then recommences 4 hours later, its only for this symbol i believe
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[2019-12-20 07:52:44] |
Sierra Chart Engineering - Posts: 104368 |
We want you to add the Market Depth Historical Graph study to the chart and see if you notice missing market depth data during that time. Refer to: Market Depth Historical Graph: Market Depth Historical Graph Not Displaying Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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