Support Board
Date/Time: Tue, 04 Feb 2025 04:52:51 +0000
Orders wrong - not going through
View Count: 734
| [2019-12-18 15:46:41] |
| la_twiz - Posts: 13 |
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In the SMB Tryout lining Sierra Charts to Rithmic, I put a position on last night and when I came to check on it again, the position was closed, but both the limit orders were still in tact (shouldn't have been was a bracket order) and the stop and all subsequent orders no showing up in Trade Activity Log. Please help.
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| [2019-12-18 16:31:00] |
| la_twiz - Posts: 13 |
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Looks like when a stop was hit and a position was taken off it didn't process properly; it's not showing in my trade activity log and my P/L and NPL are very wrong, please assist asap
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| [2019-12-19 17:24:05] |
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If there is any problem with the Daily or Net Profit/Loss value, refer to: Help With Daily Profit/Loss Value Sierra Chart does not have any support for accessing historical fills beyond the current trading day when using Rithmic. We are working on a new solution for SMB Capital tryouts which will be using this service which will not have these issues/ limitations: Simulated Futures Trading Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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