Support Board
Date/Time: Tue, 04 Feb 2025 03:37:40 +0000
ES Chart crash
View Count: 729
| [2019-12-18 15:21:18] |
| User897008 - Posts: 48 |
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Reading Internal Order ID file. | 2019-12-18 09:19:58.041 Reading Trade Orders file. | 2019-12-18 09:19:58.107 Reading Trade Positions file. | 2019-12-18 09:19:58.108 Reading Account Balance file. | 2019-12-18 09:19:58.108 UDPListener (1012). Port 22903 | Listening on UDP port 22903. | 2019-12-18 09:19:58.123 Software version: 2028 64-bit | 2019-12-18 09:19:58.123 Usage end date: 2020-07-26 | 2019-12-18 09:19:58.123 Enabled for: Advanced Features 2. | 2019-12-18 09:19:58.123 Enabled for: Sierra Chart Historical Data Service. | 2019-12-18 09:19:58.123 Enabled for: Denali Real-Time Exchange Data Feed. | 2019-12-18 09:19:58.123 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2019-12-18 09:19:58.123 Enabled for exchange2: CME (Trading Account Required) | 2019-12-18 09:19:58.123 Enabled for exchange2: CBOT (Trading Account Required) | 2019-12-18 09:19:58.123 Enabled for exchange2: COMEX (Trading Account Required) | 2019-12-18 09:19:58.123 Enabled for exchange2: NYMEX (Trading Account Required) | 2019-12-18 09:19:58.123 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-12-18 09:19:58.123 Current selected Data/Trading service: TransAct WS | 2019-12-18 09:19:58.123 Custom symbol settings values: disabled | 2019-12-18 09:19:58.123 Chart Update Interval: 50 | 2019-12-18 09:19:58.123 Intraday Data Storage Time Unit: 0 | 2019-12-18 09:19:58.123 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-12-18 09:19:58.123 2019-12-18 09:19:58 Local computer time | 2019-12-18 09:19:58.123 2019-12-18 14:19:58 Local computer time in UTC | 2019-12-18 09:19:58.123 2019-12-18 09:19:58 Local computer time in SC Time Zone | 2019-12-18 09:19:58.123 2019-12-18 14:19:57 Server time in UTC | 2019-12-18 09:19:58.123 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-12-18 09:19:58.123 Program path: C:\SierraChart\ | 2019-12-18 09:19:58.123 Data Files path: C:\SierraChart\Data\ | 2019-12-18 09:19:58.123 OS Version Number: 10.0 | 2019-12-18 09:19:58.124 Locale Setting: C | 2019-12-18 09:19:58.124 DLLs: XXXXXXXXXXXXXXXXXXXXXXXXXXX | 2019-12-18 09:19:58.124 : Array is unallocated. | 2019-12-18 10:16:29.659 * : Array is unallocated. | 2019-12-18 10:16:29.659 * : Array is unallocated. | 2019-12-18 10:16:29.659 * : Array is unallocated. | 2019-12-18 10:16:29.659 * : Array is unallocated. | 2019-12-18 10:16:29.659 * Chart #8 | Base Graph ID: 0 EndingDateTime: Array is unallocated. | 2019-12-18 10:16:29.660 * : Array is unallocated. | 2019-12-18 10:16:29.660 * : Array is unallocated. | 2019-12-18 10:16:29.660 * : Array is unallocated. | 2019-12-18 10:16:29.660 * : Array is unallocated. | 2019-12-18 10:16:29.660 * : Array is unallocated. | 2019-12-18 10:16:29.660 * Chart #8 | Base Graph ID: 0 EndingDateTime: Array is unallocated. | 2019-12-18 10:16:29.660 * : Array is unallocated. | 2019-12-18 10:16:29.660 * : Array is unallocated. | 2019-12-18 10:16:29.660 * : Array is unallocated. | 2019-12-18 10:16:29.660 * Array message repeat count limit reached. | 2019-12-18 10:16:29.660 * : Array is unallocated. | 2019-12-18 10:16:29.660 * Array message repeat count limit reached. | 2019-12-18 10:16:29.660 * : Array is unallocated. | 2019-12-18 10:16:29.660 * Array message repeat count limit reached. | 2019-12-18 10:16:29.660 * Chart #8 | Base Graph ID: 0 EndingDateTime: Array is unallocated. | 2019-12-18 10:16:29.660 * Array message repeat count limit reached. | 2019-12-18 10:16:29.660 * : Array is unallocated. | 2019-12-18 10:16:29.660 * Array message repeat count limit reached. | 2019-12-18 10:16:29.660 * : Array is unallocated. | 2019-12-18 10:16:29.660 * Array message repeat count limit reached. | 2019-12-18 10:16:29.660 * MESH0[M] Flex Renko 6-5-0 #2 | Performing a full recalculation because it has been tagged. Chartbook: S3_MES.Cht | 2019-12-18 10:16:31.528 Date Time Of Last Edit: 2019-12-18 15:23:36
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| [2019-12-18 15:23:59] |
| Sierra_Chart Engineering - Posts: 18237 |
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What do you mean by "crash"?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-18 15:24:07
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| [2019-12-18 15:27:18] |
| User897008 - Posts: 48 |
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When I modify one chart in this chartbook, another chart in this chartbook changed it's display. Similar charbook like NQ RTY works fine.
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| [2019-12-18 20:34:55] |
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Can you please attach that Chartbook by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile It looks like you are using some custom studies. We will not be able to test those , in the case of where they are having some unexpected effect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-18 20:35:12
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| [2019-12-19 03:33:08] |
| User897008 - Posts: 48 |
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When i modified the ID30 or ID31 settings in chart#4 in this chartbook, then the chart#1 will change.
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Private File |
| [2019-12-24 18:47:19] |
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We are not able to reproduce this error when testing your Chartbook under our debugger: : Array is unallocated. | 2019-12-19 10:44:35.853 * We are not sure why this is the case. Troubleshooting any other problem with your charts or study configuration is not within the scope of our support. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-24 18:47:41
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