Support Board
Date/Time: Tue, 04 Feb 2025 05:02:04 +0000
Incorrect values
View Count: 670
| [2019-12-16 07:27:12] |
| User740709 - Posts: 153 |
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Hello, Please find attached a screenshot of a monthly, weekly and daily chart of the same symbol (FGBL, i.e. German Bunds). I have one study on all three charts called Period OHLS-Variable Period where I chose the high and low set to "value on high" for high and "value on low" for low. As you can see from the screenshot, on the mohthly and weekly, the last two bars have the same values on highs and lows as the new, forming, bar which is obviously incorrect. The only correct chart is the Daily. All three charts have their Chart Settings, Chart Data Type, as Historical Chart. Could you please have a look at it and make it correct? Thanks. Regards, H. |
 incorrect values on hi and lo.png / V - Attached On 2019-12-16 07:26:47 UTC - Size: 31.54 KB - 264 views |
| [2019-12-16 22:36:47] |
| John - SC Support - Posts: 37688 |
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Can you please attach your chartbook to this thread for us to take a look at it and understand what is happening. Follow the instructions here to post your chartbook, but keep all three of the charts and the study on each chart in the chartbook: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-17 07:05:20] |
| User740709 - Posts: 153 |
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Hello John, Yes, sure, here it is. Thanks a lot. Kind regards, Hana |
 Comp FGBL.Cht - Attached On 2019-12-17 07:05:04 UTC - Size: 203.05 KB - 339 views |
| [2019-12-18 20:27:50] |
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We are able to reproduce the problem and we will resolve this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-20 00:08:43
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| [2019-12-20 00:07:39] |
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We have determined the reason for this problem and it will be resolved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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