Support Board
Date/Time: Mon, 25 Nov 2024 02:00:25 +0000
Cannot download latest version and barchart data feed will not stay connected.
View Count: 1201
| [2013-12-28 15:21:31] |
| User21243 - Posts: 48 |
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When i try to download the newest version or the pre-release it fails and says windows error code 5. Also, data feed will not stay connected to barchart feed. It says no connection for 20 secs, and then tries to reconnect and it does it over and over. thanks |
| [2013-12-28 19:16:04] |
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Download Sierra Chart from this page here: https://www.sierrachart.com/index.php?l=doc/download.php#download We are not familiar with Windows HTTP error code 5. This is an unusual error code. You need to be tracking at least 1 symbol to stay connected to Barchart. You need to open a chart or enter a symbol on a Quote Board. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-28 19:20:44] |
| User21243 - Posts: 48 |
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that fixed both, thanks. I had charts open when barchart was not staying connected, but with the new version it is not doing it anymore |
| [2013-12-28 19:31:59] |
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OK this is good.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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