Support Board
Date/Time: Mon, 25 Nov 2024 03:00:06 +0000
1065 + CTS: Unable to load historical daily data from before 2010.
View Count: 1100
| [2013-12-27 15:23:32] |
| T44 - Posts: 363 |
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This appears to be a new limitation. Is it true that Sierra now seeks such historical futures data via a source called *.ddfplus.com rather than through eg. the CTS feed? And could it be this source which has limitation on pre-2010 data, and also which is providing incorrect EOD data for root E6H14. Can users elect to go back to using their existing live data feed (e.g. CTS) for historical data also, when it provides more or better quality data than 'ddfplus'? Also, can users elect not to be using different 'symbol' and 'trade and current quote symbol' in historical daily charts, or is this mandatory now? |
| [2013-12-30 08:12:20] |
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What is wrong with the data for E6H14? In regards to the other questions, we will be working on this later today. In your particular case, you will be able to get the historical Daily data from CTS again after some changes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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