Support Board
Date/Time: Mon, 03 Feb 2025 23:01:21 +0000
Delay on bitmex
View Count: 654
| [2019-12-09 16:55:16] |
| User831689 - Posts: 3 |
|
Today i see delay between bitmex web interface and sierra, and its not 1-2 sec, it was 5 min ! how could that be? |
 photo_2019-12-09_21-53-10.jpg / V - Attached On 2019-12-09 16:53:42 UTC - Size: 38.58 KB - 271 views photo_2019-12-09_21-53-15.jpg / V - Attached On 2019-12-09 16:54:01 UTC - Size: 12.9 KB - 264 views Attachment Deleted. |
| [2019-12-10 13:29:49] |
| |
|
If you reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers And the lag goes away, then the lag is due to your Internet connection between your computer and the server. Or some other cause on your side. Or it could have been a lag from the BitMex server to our server, unlikely. We have not seen anything like that before. The issue would not have been with Sierra Chart systems. It could not be. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-10 13:30:27
|
To post a message in this thread, you need to log in with your Sierra Chart account: