Support Board
Date/Time: Mon, 03 Feb 2025 21:58:59 +0000
SC Evaluation Service Issues
View Count: 658
[2019-12-08 15:43:56] |
Cavalry3162 - Posts: 523 |
Hello SC, i have 2 Sim accounts with your Eval Service running. i had an instance of sc running connected with earn2trade and reverted back to your sim service. however, SC seems to be stuck in the earn2trade "mode" even though i selected "SC Data - All Services", am connected to it and running with the correct symbols. so, data wise everything works. however, when i disable "Trade -> Trade Sim Mode On" (go live) it still shows me one of the old earn2trade accounts and as soon as i try to place an order SC automagically re-enables the "local" SIM mode once again and places the order in the Sim1 account please advise |
[2019-12-09 16:33:08] |
Cavalry3162 - Posts: 523 |
SC?
|
[2019-12-09 18:15:18] |
John - SC Support - Posts: 37684 |
In order to use the Trading Evaluator, you need to set your Data/Trade Service to Trading Evaluator. You may want to follow through the Setup Instructions starting at step 4, just to be certain you have everything updated: Simulated Futures Trading Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-12-10 15:39:45] |
Sierra Chart Engineering - Posts: 104368 |
We will also be releasing soon for users to create their own trade accounts either on the Live or Delayed Trading Evaluator services.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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